Field Service Planner (m/w/d)
Core
Coordinate the deployment of qualified service technicians and provide technical consulting to ensure optimal utilization and support.
Role type
Field Service Planner
Builds
Service operations and technical support for customers
Domain
Industrial services / Field service management
Required skills
Resource planning, Technical consulting, Cross-functional collaboration, Capacity optimization, Training organization, Travel logistics, Incident analysis, Customer support
Responsibilities
Coordinate technician deployment from internal teams and external partners, Provide technical briefings and documentation, Optimize technician utilization rates, Organize internal and external training sessions, Manage visa and travel documentation, Support customers via hotline and analyze reported faults
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