Branch Manager
Core
Lead day-to-day operations of an indoor active sports park, ensuring operational excellence, safety, and guest experiences for children, youths, and families.
Role type
Branch Manager (Operations)
Builds
Indoor active sports park facilities and guest experiences
Domain
Active entertainment / Family recreation
Deliverable
product features
Required skills
operational management, sales performance monitoring, safety compliance, team leadership and coaching, roster management, inventory control, stakeholder relationship management, customer service recovery
Preferred skills
Microsoft Office proficiency, data interpretation
Responsibilities
Lead daily park operations, drive outlet performance through sales monitoring, ensure safety standards and incident follow-up, oversee facility and equipment maintenance, manage team development and performance, handle manpower planning and rostering, monitor retail and F&B inventory, manage stakeholder relationships, handle customer feedback and service recovery