Consumer Experience Research Lead (Digital)
Core
Lead the Digital Consumer Research team to translate consumer needs and behaviors into actionable product requirements for digital and connected grooming/beauty propositions.
Role type
Senior IC consumer experience research lead (digital)
Builds
Digital consumer research strategy, roadmap, and team capabilities for apps, AI-enabled features, and connected products
Domain
Consumer electronics / Grooming & Beauty / Digital UX
Required skills
Consumer research strategy, qualitative and quantitative research methods, digital/UX research, people leadership, stakeholder management, research operations
Preferred skills
Experience in consumer-product R&D, international environment collaboration, coaching and developing specialist teams
Technologies
AI-enabled features, connected products, apps
Responsibilities
Lead high-quality qualitative, quantitative, and mixed-method research; coach and develop a team of Consumer Researchers; develop a proactive Digital Consumer Research roadmap; act as the primary Consumer Research partner for Digital R&D, Product, Design, and Marketing; ensure effective research planning, execution, and reporting
Seniority
Senior, hands-on IC with people leadership
