Bilingual Medical VA & Marketing Support
Core
Bilingual Virtual Assistant providing patient communication, scheduling, intake, data entry, and marketing support for a concierge physical therapy practice.
Role type
Bilingual Medical VA & Marketing Support
Builds
Patient care coordination workflows, marketing campaigns, and appointment scheduling systems
Domain
Healthcare (Physical Therapy, Women's Health, Pelvic Health)
Required skills
Spanish (fluent), English (fluent), patient communication, scheduling, data entry, intake management, email marketing, social media management, sales support, appointment setting, EMR/EHR proficiency, virtual receptionist duties
Preferred skills
Concierge/cash-pay practice experience, WebPT experience, parenting/motherhood experience, SEO support, Google reviews management
Technologies
WebPT, Weave VOIP, Google Suite, Outlook, Email marketing tools, Text message marketing tools, Social media platforms
Responsibilities
Handle patient communication, care coordination, intake, and scheduling; Manage virtual receptionist duties; Complete data entry and manage patient paperwork; Support appointment setting, customer service, and sales tasks; Assist with email, text, and social media marketing campaigns
Seniority
Individual Contributor, Entry to Mid-level