Senior Product Manager
Core
Shape the future of AI + Human communication for the core Sales & Support segment and expand qualification & deflection-like cases in other industries.
Role type
Senior Product Manager (AI + Human Communication)
Builds
AI-powered business communication platform for sales and support teams
Domain
B2B SaaS, AI, Audio/Visual/Omnichannel Communication
Deliverable
production ML models
Required skills
B2B product management, user research, strategy & roadmap creation, data-driven decision making, AI fluency, stakeholder management, complex problem articulation
Preferred skills
Experience with manager/operational user personas, measurable user behavior changes, multi-phase initiative planning
Technologies
AI tools, LLMs
Responsibilities
Build deep understanding of core users through research, craft vision and strategy, translate knowledge into roadmap, co-lead customer discovery, align R&D and GTM teams, drive product-led decision-making
Seniority
Senior, hands-on IC