Program Manager Bilinge
Core
Serve as the primary communication link between US operations and internal Mexico areas to manage order fulfillment, production coordination, and delivery compliance.
Role type
Program Manager (Manufacturing Operations)
Builds
Production schedules, shipment plans, and order fulfillment for international clients.
Domain
Manufacturing / Supply Chain
Required skills
Order management, ERP system proficiency, cross-functional coordination, risk identification, KPI monitoring, bilingual communication (English/Spanish), stakeholder management
Preferred skills
Experience with US clients, binational operations, supply chain management
Technologies
ERP systems
Responsibilities
Receive and manage orders in ERP systems; coordinate with Production, Purchasing, Quality, and Logistics; manage order changes and special requirements; handle sample and testing requests end-to-end; define and track shipment schedules; monitor delivery KPIs and customer satisfaction; prepare and lead weekly joint presentations with US and Mexico Directors; escalate risks and issues; maintain order forecasts; document agreements and minutes.
Seniority
Mid-level, hands-on IC
