Director, IT
Core
Lead and scale IT Operations, IT Engineering, and AI Enablement functions to support Figma's global workforce and infrastructure.
Role type
Director of IT (Strategy & Operations)
Builds
Internal IT infrastructure, AI-enabled workflows, and enterprise tooling for Figma employees
Domain
SaaS / Design Technology / Enterprise IT
Deliverable
infrastructure
Required skills
IT Operations leadership, IT Engineering management, AI strategy & adoption, enterprise infrastructure, SaaS tooling, endpoint management, ITSM frameworks, vendor management, cross-functional partnership
Preferred skills
Product-led/SaaS company experience, IT security/compliance (SOC 2, ISO 27001), large-scale change management
Technologies
SaaS tooling, endpoint management, ITSM frameworks
Responsibilities
Lead and develop a high-performing team of 20+ across IT functions; Own strategy and execution of internal IT infrastructure; Partner with AI team to define internal AI enablement strategy; Establish and track KPIs for IT performance; Own IT vendor relationships and budget planning; Collaborate cross-functionally on compliance and privacy; Serve as escalation point for major incidents and initiatives
Seniority
Director, executive-level leadership