Manager, Service Reliability Engineering
Core
Lead a global team of engineers to ensure the stability, uptime, and reliability of Sony's cloud gaming network and infrastructure.
Role type
Manager, Service Reliability Engineering
Builds
Cloud gaming services and network infrastructure for PlayStation
Domain
Gaming / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, 24/7 global operations management, Linux system administration, Internet service deployment, Network troubleshooting, Large-scale system maintenance, Technical deep dives, Executive communication, Project management
Preferred skills
None stated
Technologies
Linux, Internet technologies
Responsibilities
Build and manage a team of engineers across time zones to maintain service stability; Own the day-to-day health, uptime, and reliability of networks, servers, storage, and infrastructure; Collaborate with multi-functional teams on requirements, specifications, and technical acceptance criteria; Develop innovative technical solutions for functionality, performance, scalability, and reliability; Identify tactical issues and emerging areas of concern; Develop reports and feedback to inform technical solutions.
Seniority
Manager, hands-on leadership
