Platform Support Site Reliability Engineer (SRE)
Core
Operate and improve the common infrastructure (containers, network, auth, monitoring) supporting PlayStation's global online services, utilizing AI for automation and standardization.
Role type
Senior Site Reliability Engineer (Platform Support)
Builds
Scalable, reliable, and developer-friendly platform infrastructure for PlayStation's online ecosystem (games, commerce, social).
Domain
Gaming / Cloud Infrastructure / DevOps
Deliverable
production ML models | infrastructure
Required skills
Public cloud service design/ops, cross-domain troubleshooting (sys/net/app), AI/scripting for automation, global team collaboration, technical enablement
Preferred skills
Observability/APM tools, Infrastructure as Code (Terraform/CloudFormation), Python/Go/JS development, large-scale distributed systems ops, cloud networking/DNS/traffic/cert management, BPO/shared service experience
Technologies
Containers, Kubernetes, AWS/Azure/GCP, Terraform, CloudFormation, Python, Go, JavaScript, Observability platforms, APM tools
Responsibilities
Standardize and automate routine operational tasks; lead complex incident resolution and evolve processes into scalable models; provide technical support and best practices to internal engineering teams; collaborate with dev/platform teams to enhance reliability and developer experience; establish global 'Follow the Sun' operational models.
Seniority
Senior, hands-on IC with strategic enablement focus