Nearshore Technology Delivery Director
Core
Lead nearshore software delivery operations for US clients from a Mexico City hub, managing multi-site performance, margins, and client trust.
Role type
Director-level delivery leader
Builds
Multi-site delivery organization and US client engagement outcomes
Domain
Technology services, nearshore outsourcing, USMCA cross-border services
Required skills
Multi-site operations management, SLA and margin governance, talent pyramid management, USMCA compliance, English-language delivery capability, agile delivery frameworks, staff augmentation, managed services
Preferred skills
Experience delivering to US clients from Mexican nearshore centers, workforce planning at scale, sales/account management partnership
Technologies
USMCA framework, agile methodologies
Responsibilities
Own delivery performance across multiple nearshore development centres, lead SLA and margin governance for US client portfolio, manage talent pyramid and attrition strategy, partner with sales on client relationships and renewal risk, present delivery performance to executive leadership, drive governance for agile and managed services models
