Solutions Architect
Core
Design and implement technical solutions for custom integrations and product pilots within the rental housing industry, ensuring alignment with client business goals.
Role type
Senior Solutions Architect (PropTech/SaaS)
Builds
Custom integrations, product implementations, and client-specific solutions for the SmartRent platform
Domain
PropTech / Rental Housing / SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Project planning, opportunity management, C-level stakeholder communication, Microsoft Excel (advanced), CRM management (Salesforce), ticketing queue management (Jira/Intercom), system architecture design, risk assessment, API/Webhook understanding, User Acceptance Testing
Preferred skills
Multi-family housing experience, SaaS/startup background, SQL, HTML, cloud technologies (Azure/GCP), AI tools and prompt engineering
Technologies
Salesforce, Jira, Intercom, Azure, Google Cloud, SQL, HTML, AI LLMs (Claude, ChatGPT, Copilot)
Responsibilities
Manage client relationships for custom integrations and implementations; Act as the point person for project management on customer adoption; Analyze client requirements to design effective solutions; Review and refine architectural designs; Collaborate with product and engineering teams; Partner with Account Managers on strategic planning and QBRs; Lead projects with manageable risks and resource requirements; Champion AI literacy and prompt engineering practices across stakeholders.
Seniority
Senior, hands-on IC with strategic account management
