【名古屋市】Customer Service Support(担当製品:在宅医療向けの呼吸機製品)
Core
Managing and maintaining home-use medical equipment (ventilators, sleep apnea devices) for patients and healthcare facilities, including installation, replacement, repair, and inventory management.
Role type
Senior IC customer service support (medical devices)
Builds
Home-use medical equipment maintenance and replacement services for patients and healthcare providers
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
Customer service, equipment maintenance, inventory management, sales support, data analysis, night shift readiness
Preferred skills
Medical industry experience, sales experience, home care interest
Technologies
Ventilators, sleep apnea testing devices
Responsibilities
Install, replace, and maintain medical devices at patient homes and facilities; handle equipment repairs and malfunctions; manage device inventory and facility records; support new prescription acquisition and market expansion; execute action plans based on customer data analysis; respond to night and emergency calls.
Seniority
Mid-level, hands-on IC