Customer Service Specialist We're Hiring Arabic Speakers!
Core
Provide customer support and account assistance for a global digital advertising platform, helping clients optimize their paid campaigns and troubleshoot issues.
Role type
Customer Service Specialist (Digital Advertising)
Builds
Customer support experience in digital advertising and social media solutions
Domain
Digital Marketing / Advertising Technology
Deliverable
client delivery
Required skills
Arabic (native/C2), English (B2/C1), Paid Campaign Management, Digital Marketing experience, Contact Centre experience, Social media platform knowledge
Preferred skills
Experience supporting Advertising Technology projects, Egyptian/Jordanian/UAE dialects
Responsibilities
Deliver customer support in Arabic and English, Assist clients with advertising campaign inquiries, Troubleshoot customer issues, Support customers in optimizing digital advertising experience, Collaborate with internal teams, Maintain accurate records
