Associate, Production Support Engineer
Core
Ensure stability and performance of mission-critical cryptocurrency business lines including trading, risk, and settlement functions.
Role type
Associate, Production Support Engineer
Builds
Cryptocurrency trading, lending, proprietary trading, trade settlement, and risk management systems
Domain
Finance / Cryptocurrency / Digital Assets
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SQL, Java, Python, incident response, root cause analysis, structured problem-solving
Preferred skills
Cryptocurrency platform experience, global collaboration, blockchain technology knowledge, DevOps practices
Technologies
Java, Python, SQL
Responsibilities
Provide front-line production support across cryptocurrency business lines; Work on automation projects to minimize manual effort; Monitor system health and performance; Debug and troubleshoot complex applications; Collaborate with development teams to implement fixes; Coordinate with global counterparts for follow-the-sun support; Document and maintain support procedures and runbooks
Seniority
Associate, hands-on IC