Client Services Officer - Rotational Lead
Core
Client Services Officer supporting the Environmental division by managing client interactions, coordinating sample logistics, and facilitating project delivery.
Role type
Client Services Officer (Rotational Lead)
Builds
Client service delivery and sample logistics for environmental testing projects
Domain
Environmental testing and laboratory services
Deliverable
client delivery
Required skills
client communication, project coordination, sample logistics management, quotation preparation, laboratory safety protocol understanding, multitasking, MS Office proficiency
Preferred skills
autonomous work, team collaboration, flexibility with hours
Responsibilities
Greet and support clients via phone, email, and face-to-face; answer inquiries; coordinate sample receipt and dispatch; prepare quotations and tender documents; liaise with lab staff on urgent samples; assist with sample sorting and distribution
Seniority
Individual Contributor