Program Manager

Job Description We are looking for an experienced Program Manager to lead the end-to-end delivery of a complex, multi-workstream technology program. The organization is migrating from legacy system Genesys to Amazon Connect. The role is accountable for driving execution, managing dependencies, risks, and financials, and ensuring alignment across business, technology, and vendor teams. Key expectations: - Own program planning, delivery, governance, and executive reporting working directly with t…