Case Manager
Core
Manage and deliver case management services for women and children escaping family violence, including risk assessment, safety planning, and advocacy.
Role type
Case Manager (Family Violence Support)
Builds
Safety plans, case plans, and exit strategies for clients in crisis accommodation and refuge.
Domain
Social Services / Family Violence / Non-profit
Deliverable
client delivery
Required skills
Case management, risk assessment, safety planning, advocacy, stakeholder liaison, intake and assessment, case planning, problem solving
Preferred skills
Knowledge of MARAM framework, experience with therapeutic interventions, cultural knowledge, lived experience of barriers to education
Technologies
MARAM framework
Responsibilities
Conduct comprehensive risk assessments and develop safety plans; link clients to community services (legal, housing, health, financial); develop working relationships with agencies like DFFH and child protection; review workplace procedures and intake service efficacy; support students and staff as needed
Seniority
Mid-level, hands-on IC