Service Delivery Manager, RDT Onsite Europe West
Core
Lead the Onsite Enablement team to deliver digital tools and services that empower the workforce, ensuring infrastructure stability and seamless technology operations across R&D labs and corporate hubs in Europe West.
Role type
Senior Engineering Manager (Service Delivery)
Builds
Employee-facing digital tools, services, and experiences for the global workforce
Domain
Healthcare Technology / Pharmaceutical IT
Deliverable
product features
Required skills
People leadership, budget management, stakeholder management, agile methodology, solution architecture, process optimization, distributed team management
Preferred skills
Pharmaceutical/biotech industry experience, lean operations, vendor management, cross-functional collaboration
Technologies
None explicitly listed
Responsibilities
Develop team capabilities and career paths, maintain team health and sustainable pace, co-create product/service roadmaps, manage end-to-end feature delivery, optimize resources and budget, remove impediments and escalate risks
Seniority
Senior, hands-on IC leader