Customer Support Executive
Core
Handling inbound/outbound customer calls while pitching products/services to achieve sales targets.
Role type
Customer Support Executive (Voice & Sales Process)
Builds
B2B sales interactions and customer service resolutions
Domain
Corporate sales and business communication
Deliverable
client delivery
Required skills
persuasive communication, sales closing, target achievement, customer query resolution, record keeping
Preferred skills
confidence, customer-focused approach, adaptability to rotational shifts
Responsibilities
Handle inbound/outbound customer calls, Pitch products/services and close sales, Achieve daily and monthly sales targets, Resolve customer queries, Maintain accurate records of calls and sales activities
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