Tech Lead
Core
Lead the dockless micro-mobility program operations, including field tasks, customer support, and team training.
Role type
Tech Lead (Operations)
Builds
Dockless bike and scooter sharing systems
Domain
Shared micromobility / Urban transportation
Deliverable
client delivery
Required skills
Team leadership, field operations, customer service, SOP training, warehouse organization, physical lifting (60 lbs)
Preferred skills
Passion for sustainable transportation
Responsibilities
Perform field tasks like battery swapping and vehicle rebalancing, address customer complaints via email or Zendesk, train new technicians on shift priorities and systems, ensure warehouse organization, verify battery cycling and vehicle placement.
Seniority
Individual Contributor, operational lead
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
