Customer Service & Sales Consultant / Customer Success Specialist
Core
Deliver exceptional customer experiences, provide product recommendations and fittings, and support B2B sales initiatives for premium sports medicine and orthopaedic solutions.
Role type
Customer Service & Sales Consultant
Builds
Customer relationships and sales growth for elite athletes, healthcare professionals, and consumers
Domain
Sports medicine and orthopaedic supports
Deliverable
client delivery
Required skills
face-to-face and phone customer service, product recommendation, solution-based consultation, B2B sales support, relationship building with healthcare professionals, retail operations
Preferred skills
qualifications in Sports Science, Exercise Physiology, Sports Medicine, Health Sciences, or Physiotherapy, experience in healthcare or sports performance environments
Technologies
none stated
Responsibilities
deliver outstanding customer service face-to-face and over the phone, assist customers with product recommendations and fittings, manage customer enquiries via phone, email, and in-store interactions, build and maintain relationships with healthcare professionals and clinics, support B2B sales initiatives, assist with retail operations
Seniority
Individual Contributor
