Platform Content Specialist - Salesforce Marketing Cloud
Core
Managing delivery and activation of content for new product launches and campaigns, while configuring the Salesforce Marketing Cloud platform to optimize end-user and back-end content management experiences.
Role type
Platform Content Specialist (Salesforce Marketing Cloud)
Builds
Email campaigns, app notifications, and scalable content management system (CMS) layouts for global product launches.
Domain
Digital Marketing / E-commerce / Consumer Electronics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Salesforce Marketing Cloud, HTML, CSS, Javascript, AMPscripts, SQL, CMS configuration, content authoring, user acceptance testing, cross-functional collaboration
Preferred skills
SAP CRM, Dyson product knowledge, experience managing global and offshore teams
Technologies
Salesforce Marketing Cloud, Salesforce Service Cloud, SAP CRM, AMPscripts
Responsibilities
Requesting platform enhancements to improve owner experience; creating guides on Dyson systems; managing delivery and activation of content for NPD & campaigns; conducting user acceptance testing and business validation testing; collaborating with stakeholders to design and build digital platform experiences.
Seniority
Mid-level, hands-on IC