Technology Specialist Collaboration Solutions M/F
Core
Managing end-to-end service delivery and technical ownership for collaboration solutions in restricted environments, ensuring compliance and SLA adherence for defense customers.
Role type
Service Delivery & Technical Specialist
Builds
Trusted, compliant digital platforms for cross-country teamwork and external partner collaboration
Domain
Defense technology / Collaboration solutions
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Service delivery management, SLA governance, risk identification, compliance management, technical service ownership, stakeholder coordination
Preferred skills
Agile methodologies, knowledge management, software configuration management
Technologies
SharePoint, Jira, Confluence
Responsibilities
Own and manage end-to-end service delivery for assigned collaboration services, monitor and ensure compliance with agreed SLAs and KPIs, define and execute corrective actions for SLA deviations, maintain technical services for collaboration platforms
Seniority
Mid-level, hands-on specialist
