Coordinador de Incidencias y Desarrollador - 2803
Core
Hybrid role managing IT incident tickets and developing features for a new SaaS platform.
Role type
Incident Coordinator and Software Developer
Builds
New SaaS platform
Domain
IT Operations and Software Development
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Incident management, Agile methodologies (Scrum/Kanban), SLA tracking, Jira/Linear/ClickUp, Python (FastAPI/Django), JavaScript, PostgreSQL, Git, REST APIs
Preferred skills
Logistics/Field Service experience, ITIL framework, PSM/PSPO certifications
Technologies
Python, FastAPI, Django, SQLAlchemy, JavaScript, HTML, CSS, Bootstrap 5, PostgreSQL, Git, GitHub, Docker
Responsibilities
Track incidents from opening to closure, prioritize and escalate tickets, monitor SLA compliance, maintain dashboards and operational documentation, develop backend and frontend features, participate in code reviews and API integration
Seniority
Mid-level, hands-on IC