IT order manager
Core
End-to-end management of IT service orders (approx. 3000/year) and coordination of delivery execution for private clients and SMEs.
Role type
IT Order Manager / IT Delivery Specialist
Builds
IT service solutions (Network, Cloud, Cybersecurity, Software Development)
Domain
IT Services / Managed IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Order lifecycle management, technical project coordination, resource planning, stakeholder communication, critical path monitoring
Preferred skills
Agile methodology, Key Account support, technical project management
Technologies
Microsoft, Fortinet, Huawei, Citrix, Veeam, Dell, Fujitsu, Innovaphone, ManageEngine, Proofpoint, AVM, F-Secure
Responsibilities
Coordinate the full order cycle from receipt to billing, plan and assign tasks to technical teams, monitor work progress and manage critical issues, ensure correct technical execution of solutions, facilitate communication between clients and internal departments
Seniority
Mid-level, operational IC
