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Product Manager (Retail)

Kloof Street, Cape Town City Centre💼 Full-time🗓 2026-06-04 → 2026-08-06

Core

Own the retail product portfolio for residential fibre and digital products, driving strategy, development, commercialization, and go-to-market execution to ensure customer growth, retention, and profitability.

Role type

Product Manager (Retail)

Builds

Residential fibre and digital products

Domain

Telecommunications / Retail

Deliverable

product features

Required skills

product roadmap management, full product lifecycle management, market research, competitor analysis, pricing strategy, packaging strategy, promotion strategy, commercial strategy, P&L management, go-to-market execution, cross-functional collaboration, data-driven product optimization, customer retention strategy, digital engagement strategy

Responsibilities

Develop and manage the retail product roadmap; Lead the full product lifecycle from concept through launch and optimization; Conduct market research and competitor analysis to identify growth opportunities; Define pricing, packaging, promotions, and commercial strategies; Build business cases and manage product profitability (P&L); Drive go-to-market initiatives across digital and commercial channels; Collaborate with technology, operations, marketing, finance, and sales teams; Monitor product performance and use data-driven insights to improve customer experience and business outcomes; Manage customer retention, loyalty, and digital engagement initiatives

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