Practice Manager - Healthcare
Core
Oversee daily operations of a busy private psychological practice, supporting clinicians, administrative staff, and clients to ensure efficient workflows and service delivery.
Role type
Practice Manager / Operations Lead
Builds
A seamless client experience and efficient clinical operations within a private healthcare practice
Domain
Healthcare (Psychology)
Deliverable
client delivery
Required skills
operational leadership, intake and referral management, billing and financial reporting, staff development, process improvement, compliance with healthcare confidentiality
Preferred skills
experience in healthcare or professional services practice management, proficiency with practice systems and digital tools
Responsibilities
Oversee daily operations including reception, bookings, intake coordination, and client communications; Manage the end-to-end intake and referral process; Provide operational support to clinicians; Lead and develop administrative staff; Coordinate clinician schedules and room usage; Manage billing processes across private and Medicare streams; Produce regular operational and financial reports; Maintain and refine standard operating procedures; Support communication with referring practitioners and external providers