Manager Automation & Clinical Software Solutions
Core
Lead and oversee regional Workflow & IT Solutions teams to deliver end-to-end complex solution installations and transitions to customer Go-Live for clinical diagnostic systems.
Role type
Manager, Automation & Clinical Software Solutions
Builds
End-to-end complex solution installations and transitions for IVD systems
Domain
Life sciences, diagnostics, biotechnology
Deliverable
client delivery
Required skills
Leadership, team mentorship, resource allocation, process improvement, cross-functional coordination, project timeline management, risk mitigation, customer escalation handling
Preferred skills
Commercial environment experience, continuous improvement culture building
Technologies
IVD systems, hardware, application workflow, clinical IT
Responsibilities
Lead and develop a team of specialists across hardware, application workflow, and clinical IT domains; Plan resource allocation and workload distribution for parallel installations; Oversee end-to-end customer service activities ensuring adherence to quality and regulatory standards; Ensure cross-functional coordination for seamless integration of solution components; Monitor project timelines and proactively mitigate risks; Serve as primary escalation point for customer installation topics; Drive customer satisfaction through timely issue resolution.
