Front Office Executive for a Hospital
Core
Manage front office operations, handle patient inquiries, and coordinate appointments to ensure smooth administrative processes within a hospital.
Role type
Front Office Executive
Builds
Hospital administrative operations and patient service delivery
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Patient intake and appointment coordination, complaint resolution, record management, medical terminology knowledge, Tamil language proficiency
Preferred skills
Healthcare or hospitality experience, knowledge of medical terminology
Technologies
None stated
Responsibilities
Serve as first point of contact for patients and visitors, manage and coordinate patient appointments, respond to patient inquiries and direct them to relevant services, address and resolve patient concerns or complaints, maintain accurate records of patient interactions and appointments, ensure front office area is tidy and organized
Seniority
Mid-level, operational IC
