Administrator
Core
An administrator supporting logistics operations for a sofa delivery company, managing data, coordinating deliveries, and handling customer/driver communications.
Role type
Operations Administrator
Builds
Delivery schedules and customer service experiences for DFS and Sofology
Domain
Retail logistics / Furniture delivery
Deliverable
product features
Required skills
Data entry, customer service, call management, issue escalation, multitasking, problem-solving
Preferred skills
Tech-savviness, safety awareness, teamwork
Technologies
Customer data systems, communication tools
Responsibilities
Input customer data and ensure compliance with data protection policies, Arrange deliveries and manage calls with drivers and customers, Escalate delivery issues to the depot manager, Assist with ad-hoc tasks
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