Tele Collection Agent, Lomé - Togo ( Reliever)
Core
Tele-Collections Agent in Corporate Risk department responsible for recovering payments for Pay-As-You-Go products through negotiation and skip tracing.
Role type
Tele-Collections Agent
Builds
Repayment and collections rate for Pay-As-You-Go products
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Skip tracing, negotiation, payment arrangement structuring, fraud case escalation, data protection compliance, customer objection handling, account data updating
Preferred skills
Customer service, sales, collections experience, clear verbal communication, Microsoft Office proficiency
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