Senior Product Manager - Operations Automation
Core
Driving efficiency and transforming customer experience (CX) across the organization by managing product management within automated operations.
Role type
Senior Product Manager - Operations Automation
Builds
Digital products for CX automation and operational efficiency
Domain
Operations Automation / Customer Experience
Deliverable
product features
Required skills
Product lifecycle management, strategic product planning, problem-solving framework, KPI definition and monitoring, backlog management, stakeholder alignment, cross-functional collaboration, risk management, technical advisory
Responsibilities
Developing product vision and roadmaps, managing and prioritizing product backlog, collaborating with business teams to translate needs into digital functionalities, leading products in alignment with other PMs, identifying and mitigating project risks, advising on technical limitations
Seniority
Senior, hands-on IC