ICT Infrastructure & Service Delivery Manager
Core
Develop and implement strategic plans for ICT infrastructure capacity, manage service providers to meet SLAs, and oversee financial management of infrastructure projects.
Role type
ICT Infrastructure & Service Delivery Manager
Builds
Infrastructure capacity, service delivery plans, and procurement solutions for a Financial Services client
Domain
Financial Services / ICT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ITIL, Azure administration, Microsoft SQL DBA, VMware, Veeam, project management, procurement processes, risk policy development, budget management
Preferred skills
N/A
Technologies
Azure, Microsoft SQL, VMware, Veeam
Responsibilities
Develop strategic plans for infrastructure capacity; manage service providers and monitor SLAs; manage project and operational expenditure budgets; interpret audit findings to improve procedural applications; ensure ICT asset inventorying and disaster recovery planning
Seniority
Senior, specialist level