ICT Operation Manager
Core
Manage ICT infrastructure and operations for a port sector client, ensuring service continuity, quality, security, and efficiency.
Role type
Senior ICT Operations Manager
Builds
ICT services and infrastructure for port operations
Domain
Port logistics / Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Firewall and switch architecture, Router architecture, Networking protocols, VPN and MPLS, Virtualization, Server infrastructure, Endpoint device management, Domain user management, Service Delivery processes, Problem Management
Preferred skills
ITIL or COBIT certification (above basic level)
Technologies
Firewall, Switch, Router, VPN, MPLS, Virtualization platforms, Server hardware
Responsibilities
Coordinate and manage ICT personnel and resources, Plan and monitor operational activities, Supervise ICT infrastructure and services, Ensure service continuity and security, Monitor network and server performance, Resolve operational issues and risks, Interface with connectivity carriers and vendors, Manage management information, Collaborate with client organizational representatives
Seniority
Senior, hands-on IC with management duties
