UX Design Lead
Core
Lead user-centred design plans and implementation across multiple IT Transformation projects, developing a central experience framework and governing vendor UX activities.
Role type
Senior UX Design Lead (Strategy & Hands-on)
Builds
User-centred digital experiences, experience frameworks, design standards, and journey maps for multiple value chains.
Domain
IT Transformation / Digital Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
User-centred design strategy, vendor management, user research (qualitative/quantitative), design systems, journey mapping, Agile/Waterfall methodologies, risk management, stakeholder alignment
Preferred skills
Experience framework development, design standards creation, insight hub management, UX maturity modeling
Technologies
Agile, Waterfall, Hybrid
Responsibilities
Lead design and creation of user-centred design plans across multiple projects; govern UCD activity and assure quality of vendor outputs; conduct and oversee user research; develop and maintain core artefacts within the Experience Framework; monitor progress and manage change variances.
Seniority
Senior, hands-on IC with strategic oversight