QA Engineer
Required skills
Experience in software QA with a strong foundation in both manual and automated testing methodologies, Ability to read and interpret customer support tickets, often with incomplete information, and systematically reproduce issues, Comfortable working with APIs, reading logs, and navigating distributed systems to trace issues, Experience writing automated tests (for instance, in Java, Python, or TypeScript) and working with test frameworks, Strong written communication in English
Preferred skills
Past experience in a QA role that involved direct interaction with customer-reported issues or support escalations, Experience with open-source software or B2B SaaS platforms, Familiarity with orchestration or workflow tools (Airflow, n8n, Terraform, Ansible, or similar), Experience with performance testing or load testing for distributed systems, Knowledge of Java (Kestra's core is written in Java)
Technologies
Docker, Kubernetes, CI/CD pipelines, workflow automation tools, APIs, logs, distributed systems, Java, Python, TypeScript, test frameworks
Responsibilities
Review and analyze customer support tickets to understand reported issues, extract reproduction steps, and translate customer-reported problems into actionable bug reports for the engineering team, Reproduce customer-reported bugs across different environments and configurations, ensuring the engineering team has the context they need to fix issues efficiently, Design, write, and maintain test plans and test cases covering both the open-source platform and Enterprise Edition features, Perform manual and exploratory testing for new features and regression testing for existing functionality across each release cycle, Collaborate with engineers to define acceptance criteria, identify edge cases, and validate fixes before release, Contribute to building and improving automated test coverage where applicable, Track and report on quality metrics, test coverage, and recurring issue patterns to help the team prioritize improvements
Seniority
Domain
Software QA, orchestration platforms, open-source software, B2B SaaS