Customer Communication Specialist - German Market
Core
Adapting Fineco's messaging, tone of voice, and communication flows to the German market across all digital touchpoints to ensure local relevance and brand alignment.
Role type
Customer Communication Specialist (Localization & Marketing)
Builds
Digital assets, email campaigns, website content, and push notifications for the German market
Domain
Financial Services / Fintech / Private Banking
Deliverable
product features
Required skills
Native-level German writing and editorial skills, Fluent Italian, Marketing and content creation experience, Understanding of financial services and trading topics, Cross-functional collaboration, Project management
Preferred skills
CMS platforms proficiency, Marketing automation tools experience, CRM-driven communications, International localization project experience, English proficiency
Technologies
CMS platforms, Marketing automation tools, CRM
Responsibilities
Creating and managing marketing content for the German market, Adapting global assets into locally relevant German messages, Defining editorial logic for web pages and customer journeys, Producing DEM campaigns and push notifications, Managing segmented on-site communications, Ensuring tone of voice consistency across touchpoints, Coordinating with internal stakeholders for execution and compliance
Seniority
Mid-level, hands-on IC