Senior Staff Program Lead, Cloud Engineering Operations
Core
Lead Engineering Operations to ensure Cloud Engineering delivers on customer promises regarding capacity readiness and operational stability.
Role type
Senior Staff Program Lead, Cloud Engineering Operations
Builds
Operating system for Cloud Engineering including SLOs, incident follow-up, change safety, and capacity delivery tracking.
Domain
AI Infrastructure / Cloud Engineering
Deliverable
production ML models
Required skills
Software engineering, SRE, Technical Program Management, holding senior leaders accountable, defining operational metrics, building operating cadences, data synthesis, process design
Preferred skills
AWS/GCP/Azure/CoreWeave/Lambda Labs experience, SLO/Incident/Change management at scale, incident.io/Opsgenie/PagerDuty, AI/ML infrastructure background
Technologies
incident.io, Opsgenie, PagerDuty
Responsibilities
Own standing Engineering Operations programs (SLOs, incidents, change safety, capacity tracking), define and track organizational metrics, run weekly executive reviews and planning forums, hold teams accountable to commitments, grow the function from a solo role.
Seniority
Senior Staff, hands-on IC leading org-wide programs