Assistant Teaching Operations Manager
Core
Support the effective delivery of English Online's Teaching Operations by monitoring student booking trends, assisting in timetable optimization, and deploying teacher resources to meet demand.
Role type
Assistant Teaching Operations Manager
Builds
English Online's teaching services and operational efficiency
Domain
Education / Language Training
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Timetabling, resource management, data analysis, stakeholder collaboration, SLA adherence, risk management, forecasting
Preferred skills
N/A
Technologies
N/A
Responsibilities
Monitor student booking trends and assist in timetable optimization; Deploy teacher resources to meet demand; Support data reporting and ensure adherence to service level agreements; Collaborate with internal stakeholders on projects and initiatives; Assist in recruitment, onboarding, and scheduling of new teachers; Implement standard operating procedures and manage resourcing and capacity adjustments; Support data collection and analysis for business process improvements; Maintain accuracy in timetabling and booking data; Follow corporate risk management processes including child protection and security policies.
Seniority
Junior/Mid-level, hands-on IC