B2O Service Delivery Coordinator (Exams) EU/UK
Core
Coordinate the planning and execution of exam delivery activities for institutional clients across university, professional, and assessment programmes.
Role type
Service Delivery Coordinator (Exams)
Builds
Exam delivery operations for institutional clients
Domain
Education / Exams
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
stakeholder coordination, compliance management, process control, workforce scheduling, financial workflow administration
Preferred skills
exams or education operations experience, shared services environment experience, SAP knowledge, Lean Six Sigma certification
Responsibilities
Coordinate registrations, scheduling, compliance checks, financial processes, and operational workflows; oversee critical delivery processes; monitor service quality; manage risks; ensure full compliance with exam security and awarding body requirements.
Seniority
Mid-level, hands-on operational role