Academic Manager
Core
Drive continuous improvement of English language teaching products and services, ensuring high standards in face-to-face course delivery, assessment, and teaching excellence.
Role type
Senior Academic Manager (Product & Service Excellence)
Builds
English language learning programs, internationally recognized qualifications, and assessment services
Domain
Education / English Language Teaching / Assessment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product management, service delivery improvement, teaching excellence leadership, quality assurance, performance management, stakeholder management, strategic decision-making
Preferred skills
Masters in English Language Teaching/Assessment, experience in English language learning management or assessment development
Technologies
N/A
Responsibilities
Provide academic leadership to teaching teams, oversee quality assurance processes, monitor product performance, support testing and rollout of new products, utilize customer insights for strategic decisions, champion academic excellence and compliance
Seniority
Senior, hands-on IC with strategic oversight