Programme Operations Officer
Core
Supporting the development and execution of an operations strategy for the ESATJ assessment suite within the Tokyo Metropolitan Board of Education contract.
Role type
Programme Operations Officer
Builds
Secure, high-quality examination services and scalable exam delivery models
Domain
Education / Assessment Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Capacity planning, logistics management, resource management, supplier performance monitoring, risk management, compliance adherence, contingency planning, data reporting, cost management, stakeholder coordination
Preferred skills
Change management, process standardization, continuous improvement, operational excellence
Technologies
N/A
Responsibilities
Implement operational plans aligning with project strategy and contractual requirements, monitor performance and resolve operational challenges, manage venue and capacity strategies, coordinate colleagues and suppliers to deliver services efficiently, support risk management and compliance activities, use data and reporting to inform operational decisions
Seniority
Individual Contributor