Senior Data Analyst
Core
Develop and maintain reports, systems, and workforce planning models to support operational excellence and strategic decision-making for IELTS operations.
Role type
Senior MIS & Automation Analyst
Builds
Operational reports, workforce schedules, and automated data pipelines
Domain
Education / Language Testing / Operations
Deliverable
dashboards & analysis
Required skills
Workforce planning, MIS reporting, Business analysis, Process automation, Data analysis, SQL, Power BI, Tableau, Excel (advanced), Power Platform, Azure
Preferred skills
None stated
Technologies
Power BI, Tableau, Excel, Power App, Power Automate, SQL, Azure
Responsibilities
Develop and maintain reports and systems to fulfill information needs; Manage short-term and long-term workload forecasting and scheduling; Analyze workforce performance data to identify trends and improvement opportunities; Support IELTS Operations reporting requirements; Ensure adherence to information security policies and compliance with ISO 27001 and IGA requirements
Seniority
Mid-level, hands-on IC
