(Senior) Manager ServiceNow (m/w/d)
Core
Lead complex ServiceNow transformation programs to optimize Enterprise Service Management for clients.
Role type
Senior Manager, ServiceNow Consulting
Builds
End-to-end ServiceNow implementations and digital transformation programs
Domain
IT Service Management / Enterprise Software Consulting
Required skills
ServiceNow implementation, project leadership, stakeholder management, IT governance frameworks, organizational modeling, business development
Preferred skills
Relational databases, Web Services/SOA, Agile development, AI integration, travel readiness
Technologies
ServiceNow, Web Services, SOA
Responsibilities
Lead complex transformation projects from analysis to implementation, act as primary client contact, lead workshops and expert sessions, expand service offerings and acquire new projects
Seniority
Senior, hands-on IC with leadership responsibilities