MEMS Product Quality Assurance Engineer
Core
Serve as the primary interface for Chinese customers (Huawei, Oppo, Vivo, Xiaomi) regarding Quality Assurance and complaint resolution for Motion MEMS products.
Role type
Product Quality Assurance Engineer
Builds
Customer satisfaction and quality data exchange for Motion MEMS products
Domain
Semiconductor / Motion MEMS
Deliverable
client delivery
Required skills
8D, root cause analysis (why-why, ishikawa), customer complaint analysis, technical reporting, cross-functional communication
Preferred skills
Electronic Engineering degree, Chinese mother tongue, fluent English
Technologies
8D, Ishikawa, Why-Why
Responsibilities
Act as the first point of contact for customer quality issues and complaints; Collect and analyze customer complaint results to generate reports; Liaise between the SHZ FA team, FAE, FQS, and customers; Communicate product issues and customer strategy to Europe HQ and technical teams; Travel to customer premises in Chinese mainland for onsite visits.
Seniority
Mid-Senior (5-10 years experience)
