Dir, Quality Engineering
Core
Partner with account teams to drive quality initiatives, resolve key customer quality issues, and ensure the voice of the customer is reflected in Global Operations quality strategies for Lam Research.
Role type
Senior Director, Quality Engineering (Global Operations)
Builds
Customer trust and operational quality performance for Lam's Tier 1 semiconductor customers
Domain
Semiconductor manufacturing / Global Operations
Deliverable
client delivery
Required skills
Advanced quality methods, root cause analysis, cross-functional leadership, executive communication, customer engagement, strategic partnership building, conflict resolution, data-driven decision making, process improvement, stakeholder influence
Preferred skills
Advanced degree in Engineering, experience with semiconductor industry customers
Technologies
None stated
Responsibilities
Build collaborative partnerships with customer account teams; Lead resolution of key quality issues raised by customers; Represent Global Operations Quality in regional reviews; Educate and clarify quality messaging to account teams and customers; Direct customer engagements when necessary; Ensure customer quality problems are identified and solutions implemented within target cycle times; Communicate quality issues and trends to the Global Operations quality team
Seniority
Director, strategic leadership & cross-functional influence
