Business Operations and Demand Fulfillment Manager
Core
Primary interface for operational communication, demand fulfillment, forecast alignment, and supply execution between customers and ST.
Role type
Senior Business Operations and Demand Fulfillment Manager
Builds
Reliable supply commitments, optimized backlogs, and data-driven regional reporting tools.
Domain
Semiconductor supply chain and demand management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Order lifecycle management, backlog optimization, revenue planning, supply commitment translation, buffer stock agreement management, shipment risk resolution, customer communication, sales partnership, data analytics, forecast process monitoring, supply issue detection
Preferred skills
People leadership, supply chain principles expertise, cross-functional collaboration, problem solving
Technologies
Vendor-managed inventory (VMI), long-term inventory (LTI), centralized regional reporting tools
Responsibilities
Manage order life cycle including firm orders, NRE POs, and samples; Maintain and optimize backlog to improve forecast accuracy; Achieve revenue plans via optimal backlog coverage; Translate supply drivers into reliable supply commitments; Manage buffer stock agreements; Proactively manage shipment risks and resolve delays; Lead customer communication on operational topics; Partner with sales to manage escalations; Collaborate on regional reporting tools; Perform data-driven analytics for decision support; Monitor forecast performance and detect future supply issues
Seniority
Senior, hands-on IC with team leadership