Business Operations and Demand Fulfillment Manager
Core
Primary interface between customers and ST for operational communication, demand fulfillment, forecast alignment, supply execution, and service performance.
Role type
Senior Business Operations and Demand Fulfillment Manager
Builds
Reliable supply commitments, optimized backlogs, and data-driven regional reporting tools for semiconductor customers.
Domain
Semiconductor supply chain and demand planning
Required skills
Supply chain principles, demand planning, sales process expertise, inventory management, trade compliance, data analytics, stakeholder collaboration
Preferred skills
Forecasting accuracy improvement, shipment risk management, escalation resolution
Technologies
Centralized regional reporting and monitoring tools
Responsibilities
Manage order life cycle including firm orders, NRE POs, and samples; Maintain and optimize backlog; Translate supply drivers into clear supply commitments; Proactively manage shipment risks and resolve delays; Lead customer communication on operational topics; Partner with sales to manage escalations; Perform data-driven analytics for decision support; Monitor forecast process performance; Detect and resolve future supply issues.
Seniority
Senior, experienced operations leader