U.S. Consular Services - Senior Associate
Core
Manage business visa and consular matters for corporate clients from initial assessment through completion, providing consultative guidance and coordinating with embassies and consulates.
Role type
Senior Associate, business visa and consular services professional
Builds
Business visa approvals and consular processing outcomes for corporate travelers
Domain
Global mobility and immigration services
Deliverable
client delivery
Required skills
Business visa case management, consular liaison, application preparation, appointment scheduling, client advisory, cross-border compliance knowledge, multi-priority management, technical coaching
Preferred skills
Legalizations and apostilles, passport services, mentoring junior staff
Technologies
Case management systems, consular portals
Responsibilities
Manage an active portfolio of business visa and consular matters from initiation through completion; Assess business visa requirements and provide appropriate guidance based on traveler circumstances and destination requirements; Prepare, coordinate, review, and monitor business visa applications and supporting documentation; Serve as a point of contact for clients, providing timely updates, issue resolution, and proactive guidance throughout the case lifecycle; Coordinate visa appointment scheduling and consular processing activities; Liaise directly with embassies and consulates to support business visa and consular matters; Partner with Vialto colleagues globally to support cross-border business visa and consular services; Monitor government and consular updates and communicate relevant changes internally and externally; Maintain accurate case records and adhere to Vialto quality standards and operational procedures; Provide technical guidance, coaching, and quality review support to junior team members; Support larger client projects and contribute to process improvements and operational excellence initiatives; Contribute to client advisory discussions and help strengthen long-term client relationships through a consultative service approach.