Product Manager , CRM Platform Specialist
Hybrid
Core
Define and execute the overarching vision for Ford's Global CRM ecosystem and Enterprise center of excellence, treating the platform as a product to drive engineering excellence and developer productivity.
Role type
Senior Product Manager (Platform/CRM)
Builds
Scalable, secure, and performant Salesforce platform solutions for Ford's Enterprise Technology division.
Domain
Automotive / Enterprise Software / CRM
Required skills
Salesforce/CRM architecture, Platform-as-a-Product strategy, CI/CD pipeline management, Agile/Scrum, Stakeholder management, Technical roadmap planning, Vendor management, Data governance, DevEx tools, Release management
Preferred skills
Master's in CS/Engineering, Advanced Salesforce features (Data Cloud, AI/Einstein), Complex stakeholder consensus building
